Refund policy
Ayani Return & Refund Policy
Hello sweet soul,
Every item created here at Ayani is poured, blended, stirred, and sent out with deep intention — from our bus-bound apothecary home into your sacred space. These offerings are made in small batches with love, herbs, and the spirit of slow living.
Because of the intimate, perishable, and handcrafted nature of our products, all sales are final. We do not offer returns or refunds — and we appreciate your understanding as we hold clear boundaries to protect the integrity of our work.
🖤But We're Still Human (and So Are You)
If something arrives damaged, incorrect, or doesn't feel quite right, please don’t hesitate to reach out. We want you to feel held in this space.
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📧 Email us at ayaniheals@gmail.com with your order number and concern
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We’ll take the time to review your situation and, when possible, offer a solution that feels good to both of us — whether that’s a replacement, store credit, or another sweet resolution
We’re not a faceless company — we’re real people living a real, sacred life. We care deeply about our community, and your trust means everything.
🖤A Gentle Reminder
All of our creations are:
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✨ Small batch & seasonal
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🧪 Blended with natural, raw, and herbal ingredients
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🌿 Crafted by hand — not machines
This means variations in texture, color, or scent may occur. It’s all part of the magic — not a flaw. If you’re ever unsure how to use something or have a sensitivity, we invite you to reach out before ordering. We're here to support your wellness journey.
From the womb of the earth to the womb of your home, thank you for honoring the energy, time, and care it takes to create these offerings. Your support allows this mama of 7 to live her truth, homeschool her children, and care for her community — one handcrafted creation at a time.
With gratitude & green blessings,
Ayani Nicole – Creator of Ayani, Herbalist, Midwife-in-Training, Prayer in Motion & Mama on the Move